At Mashatu Recreation Reserve, we imagine that the basis of outstanding hospitality starts with the often-overlooked heroes of our business—our home tasks crew.
Not too long ago, our crew had the privilege of attending a three-day Housekeepers Conference, which was once an impressive reminder in their helpful contribution to the hospitality revel in.
This match introduced in combination execs from throughout Botswana to proportion wisdom, refresh abilities, and reignite their pastime for turning in remarkable carrier. From finding out about the newest business requirements, like BTO’s grading device, to adopting easiest practices from the Housekeepers Affiliation of South Africa (HASA), the conference was once stuffed with sensible insights. The point of interest on keeping up cleanliness, protection, and a spotlight to element guarantees that our visitors at all times revel in the most productive of what Mashatu has to provide.
Some of the highlights was once the home tasks festival, the place our personal Lolo from Mashatu Resort took 2d position, showcasing the talent and willpower that our home tasks crew brings to their paintings each day. This fulfillment is a testomony to the exhausting paintings and dedication of our crew, making sure that every visitor suite/villa/room is a haven of convenience and cleanliness.
Whether or not it’s making ready rooms with care, making sure public areas are pristine, or exceeding expectancies in small main points, our home tasks crew is on the center of turning in a memorable keep.
We’re extremely happy with our crew and their ongoing willpower to excellence, contributing to the preservation of our motels for long run generations. That is hospitality at its greatest, developing an area the place visitors really feel welcome, secure, and keen to go back.