Final month (April 2024), The entirety Dinosaur reported upon some difficulties within the Ecu Customs community.  Issues of a device improve had led to some parcels to be behind schedule.  Crew contributors frequently track the development of purchaser deliveries. We do that as we will briefly establish any problems or delays within the supply community. We changed into conscious about parcel delays because of difficulties in Eire and despatched out a media unencumber at the thirteenth April.

It used to be wired that we wish to be saved knowledgeable and we asked additional data from the Irish Tax and Customs authority and our companions in Eire SimplyVAT.  Additional media releases had been despatched out at the 18th and the twenty fourth of April.  Those posts had been meant to stay our consumers knowledgeable of trends.  As well as, we set about emailing all the ones consumers whose parcels have been held up.

Now we have been knowledgeable that the issue has been resolved and parcels are actually transferring typically.

The entirety Dinosaur apologises to all the ones consumers who’ve been inconvenienced.  We rigidity that this drawback had not anything to do with our methods and processes.  Then again, we do recognize how irritating supply delays may also be.

As of late, we have now launched the next commentary as a part of our on-going steps to reassure consumers.

Everything Dinosaur IOSS media release (May 2024).

The entirety Dinosaur IOSS media unencumber (Might 2024).

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